Welcome back, spooky shoppers! At Cheap Trick Or Treat Hub Store, we want you to be as happy with your purchase as a vampire is at midnight. If your 80s neon costume didn’t glow as bright as promised or your Alice in Wonderland dress shrunk like it went through the looking glass, we’ve got you covered with our painless returns policy.

🧙‍♂️ Our Return Spell (Basic Rules)

  • ⏳ Time Limit: 15 days from delivery date (don’t let it vanish like a ghost!)
  • 🏷️ Condition: Items must be unworn, unwashed, and in original packaging with all tags attached
  • 📦 Proof: Include your original packing slip or order number
  • 🚫 No Returns On: Final sale items, accessories, or costumes with removed tags

👻 Non-Returnable Items:

These products disappear from our return policy like specters at dawn:

  • All Accessories (hats, gloves, wands, etc.)
  • Opened Animal & Insect Costumes (for hygiene reasons)
  • Custom or special order items
  • Clearance items marked “Final Sale”

🧪 The Potion for Returns (Step-by-Step)

  1. Brew the Return Request: Email [email protected] within 15 days with:
    • Your order number
    • Item(s) you wish to return
    • Reason for return
  2. Wait for Our Owl: We’ll respond within 2 business days with return instructions
  3. Package It Securely: Use the original packaging if possible (protection spells not included)
  4. Ship It Back: Send to:
    3254 Cinnamon Lane, San Antonio, US 78258
  5. Track Your Refund: We’ll process within 3-5 business days after receiving your return

🔄 Exchange Incantation

Want to swap your 70s disco pants for some 90s grunge? Follow the return steps above and note in your email that you’d like an exchange. We’ll send your new item once we receive the original (additional shipping charges may apply).

💰 Refund Alchemy

  • Original Payment Method: Refunds will appear in 5-10 business days
  • PayPal: 3-5 business days
  • Store Credit: Instant (if requested – perfect for your next costume!)

Note: Original shipping costs are non-refundable unless the return is due to our error.

📜 Return Request Template

Subject: Return Request for Order #[Your Order Number]

Dear Spooky Support Team,

I’d like to return the following item(s) from my order #[Your Order Number]:

  • [Item Name] – [Size/Color] – [Quantity]

Reason for return: [Please specify – wrong size, defective, etc.]

I would prefer: [Refund to original payment method / Store credit / Exchange for [item]]

Please send return instructions to:

[Your Name] [Your Address] [Your Email]

Thank you,
[Your Name]

🧟‍♂️ International Returns

For our global ghouls outside the US: Return shipping costs are your responsibility, and refunds will exclude original shipping fees. We recommend using a trackable shipping method (no broomsticks please).

🔮 Questions?

Contact our Support Wizards at [email protected] – we respond faster than a werewolf howls at the full moon!

Now go forth and shop with confidence, knowing our return policy has your back like a trusty zombie sidekick!