Welcome, costume connoisseurs and Halloween enthusiasts! At Cheap Trick Or Treat Hub Store, we want your shopping experience to be smoother than a vampire gliding through mist. Below you’ll find all the spellbinding details about our shipping methods and painless return policy for when that 60s mod dress doesn’t fit like magic or your werewolf costume arrives with fewer howls than promised.
🚀 Magical Shipping Details
We process all orders faster than a witch can say “Abracadabra!” (typically 1-2 business days). Then our team of shipping warlocks offers two mystical delivery options:
✨ Standard Shipping (Recommended for Time-Sensitive Spells)
- Carrier: DHL or FedEx (our trusted broomstick alternatives)
- Cost: $12.95 USD
- Delivery Time: 10-15 business days after shipping
- Includes tracking number (so you can stalk your package like a proper ghost)
🐌 Free Shipping (For Patient Potion-Masters)
- Carrier: EMS (the enchanted mail service)
- Cost: FREE for orders over $50
- Delivery Time: 15-25 business days after shipping
- Tracking available (though sometimes our crystal ball works better)
🔄 The Great Return Ritual
Found that your 70s disco pants make you look more disco inferno than Saturday Night Fever? Our return policy is simpler than a zombie’s diet:
🔮 Basic Return Rules
- ⏳ Time Limit: 15 days from delivery date (don’t let it vanish like a ghost!)
- 🏷️ Condition: Items must be unworn, unwashed, and in original packaging with all tags attached
- 📦 Proof: Include your original packing slip or order number
🚫 Non-Returnable Items (These disappear from our policy like specters at dawn)
- All Accessories (hats, gloves, wands, etc. from our Accessories menu)
- Opened Animal & Insect Costumes (for hygiene reasons – werewolf fleas are no joke)
- Custom or special order items (like certain A League of Their Own Costumes or Alien Costumes made to order)
- Clearance items marked “Final Sale”
🧪 Step-by-Step Return Potion
- Brew the Return Request: Email [email protected] within 15 days with:
- Your order number
- Item(s) you wish to return
- Reason for return
- Wait for Our Owl: We’ll respond within 2 business days with return instructions
- Package It Securely: Use the original packaging if possible (protection spells not included)
- Ship It Back: Send to our haunted headquarters: 3254 Cinnamon Lane, San Antonio, US 78258
- Track Your Refund: We’ll process within 3-5 business days after receiving your return
🔄 Exchange Incantation
Want to swap your 80s neon costume for some 90s grunge outfits? Follow the return steps above and note in your email that you’d like an exchange. We’ll send your new item once we receive the original (additional shipping charges may apply – our flying monkeys need fuel too).
💰 Refund Alchemy
Once we receive your return, here’s how the money magic works:
- Original Payment Method: Refunds will appear in 5-10 business days
- PayPal: 3-5 business days
- Store Credit: Instant (perfect for your next costume adventure!)
🌍 International Returns
For our global ghouls outside the US:
- Return shipping costs are your responsibility
- Refunds will exclude original shipping fees
- We recommend using a trackable shipping method (no broomsticks please – they tend to go off course)
📜 Return Request Template
Subject: Return Request for Order #[Your Order Number] Dear Spooky Support Team, I'd like to return the following item(s) from my order #[Your Order Number]: [Item Name] - [Size/Color] - [Quantity] Reason for return: [Please specify - wrong size, defective, etc.] I would prefer: [Refund to original payment method / Store credit / Exchange for [item]] Please send return instructions to: [Your Name] [Your Address] [Your Email] Thank you, [Your Name]
🔮 Need Help?
Contact our Support Wizards at [email protected] – we respond faster than a werewolf howls at the full moon!
Now go forth and shop with confidence, knowing our shipping and return policy has your back like a trusty zombie sidekick! 🧟♂️